Terms & Conditions

1. General

These Terms and Conditions govern your use of our website and your purchase of cosmetics, skincare, haircare, and baby products from AFB Golden Cosmetics. By placing an order, you confirm that you have read, understood, and agreed to these terms.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have parental/guardian consent to make a purchase.

3. Account Creation

No account creation is required to make a purchase on our website. All customers may check out as guests.

4. Products and Descriptions

We strive to ensure that all product descriptions, images, and information on our website are accurate and up to date. However:

• We do not guarantee that product colors, textures, or packaging appear exactly as shown on your screen, as display settings may vary.
• We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

5. Payment

We accept payments through our third-party payment provider via:

• Mobile Money (MoMo)
• Debit Cards
• Credit Cards

All payments are processed securely through our third-party payment provider. We do not store your payment details on our servers.

By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the payment method.

6. Product Safety and Usage

• Our cosmetics, skincare, haircare, and baby products are for external use only.
• Customers are responsible for reading the ingredient list before use.
• Customers must be aware of potential allergens and should perform a patch test before using any new product.
• We are not liable for any allergic reactions, irritation, or adverse effects resulting from misuse or failure to read product labels.

7. Reviews and Feedback

• We welcome customer reviews and feedback on our products.
• All reviews are moderated and approved by our team before being published on our website.
• We reserve the right to reject or remove any review that contains offensive language, false information, or irrelevant content.
• By submitting a review, you grant us permission to use it on our website and marketing materials.

8. Intellectual Property

• Some content on this website — including images, text, logos, graphics, and product descriptions — is owned by us and protected by copyright and trademark laws.
• You may not copy, reproduce, distribute, or use our content without prior written permission.
• Some content may belong to third parties and is used with permission or under license.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our total liability for any claim related to your purchase is limited to the amount you paid for the product in question.
• We are not responsible for delays or failures caused by circumstances beyond our reasonable control (e.g., natural disasters, strikes, courier delays, etc.).

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Ghana. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Ghana.

11. Shipping & Returns

Delivery details are covered in our Shipping Policy, and refund eligibility is covered in our Refund Policy.

12. Changes to These Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. It is your responsibility to review these terms periodically.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: info@afbgoldencosmetics.com
Phone: +233 24 679 9507
Address: Oyarifa, Greater Accra Region, Ghana